™
FaxPress
The Integrated Network Fax Server
Getting Started Guide
Contents
3
Getting Started Guide
Overview
This Guide describes:
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FaxPress 9.x package and CD-ROM contents
FaxPress 9.x Server setup requirements and procedures
Enabling FaxPress 9.x with the Activation Key
FaxPress 9.x documentation
Castelle Support Resources
FaxPress Customer support agreement and conditions
FaxPress License Agreement
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Introduction
Introduction
Congratulations on your new FaxPress network fax server. This guide is provided as a printed, introductory sup-
plement to the electronic FaxPress Administrator Guide and FaxPress User Guide, and contains a brief summary
of the information you need to know about getting the FaxPress up and running on your network.
The information here is excerpted from the Introducing the FaxPress and Installing the Server sections of the
FaxPress Administrator Guide (online or printed). Use this guide to get started, then refer as needed to the elec-
tronic Administrator Guide included on the FaxPress 9.x CD-ROM. For FaxPress documentation details, see
Package Contents
Keep the FaxPress box and shipping material. It is specially designed to protect the FaxPress server during
transport, the FaxPress packaging should be kept for future shipping purposes. The FaxPress shipment contains:
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FaxPress server
Castelle FaxPress 9.x CD-ROM
Power cable
Printed copy of the FaxPress 9.x Getting Started Guide.
Electronic copies of the FaxPress Getting Started Guide, the FaxPress Email Gateways Guide, the
FaxPress Administrator Guide and the FaxPress User Guide in online help or printed (PDF) format.
The FaxPress 7500 DID and E&M models will also contain four 6-conductor, cross-wired cables and eight 4-
conductor, straight-through phone cables.
About the Castelle FaxPress 9.x CD-ROM
The FaxPress 9.x CD-ROM contains:
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FaxPress 9.x server software
FaxPress 9.x Client for Administrators
FaxPress 9.x Client for Users
Add On Products, including the FaxPress Email Gateways software
Administration Tools
Documentation, including electronic versions of the FaxPress Getting Started Guide, FaxPress
Administrator Guide, FaxPress User Guide, and Email Gateways Guide.
Note: The FaxPress SBE model does not support email integration features, so the FaxPress Email
Gateways Guide is not included with SBE servers.
5
Getting Started Guide
FaxPress Server Setup
Before setting up your FaxPress server, you need to check your system to make sure it meets the Operating Sys-
tem Requirements. Then you can read through the required and optional setup procedures. The System Require-
ments and both sets of procedures are outlined in the following sections. For more detailed information on setting
up the FaxPress 9.x server and Email Gateways, as well as configuring FaxPress users, see the FaxPress Admin-
istrator Guide, the FaxPress Email Gateways Guide and the FaxPress User Guide.
Operating System Requirements
Run the Castelle FaxPress server software installation from:
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a Windows NT/2000/2003/XP workstation
If you are installing the FaxPress server software from a remote workstation, make sure it is mapped to the server
on which you are installing the FaxPress server software. Setup will detect the operating system used; the operat-
ing system used will determine your installation options.
Install the server software onto a workstation or file server running:
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Windows NT/2000/2003/XP or 2000/XP Professional editions
Novell Netware NDS, Netware 5 or 6 (Pure IP), or Netware Bindery
Linux (Samba enabled) – Linux installation documentation is available on the Castelle web site
Required Setup Procedures
Setting up the FaxPress server for basic operation requires you to:
1. Connect the FaxPress server to your Local Area Network. FaxPress Ethernet servers use an RJ-45 connector
for 100BASE-T topology.
Note: If you are installing the FaxPress server in an NT environment, you must assign the FaxPress a
unique IP address. To configure the FaxPress with an IP address, place the unit on the same
network segment as the configuring workstation. The installation program allows you to assign the
FaxPress server an IP address. To move the server to a different segment after installation is
complete, refer to Administrator Utilities, in the FaxPress Administrator Guide (online or
printed) for instructions on changing the FaxPress’ IP address.
2. If you are connecting a printer to the FaxPress server, connect the printer cable to the appropriate printer port.
3. Power on the FaxPress. For all FaxPress servers other than the SBE and 2500, simply connect the power cord
to the FaxPress and plug it into a grounded outlet. If your FaxPress unit is an SBE or 2500, it has an external
power supply (brick); connect the power supply to the FaxPress server, then plug the power supply cord into
a grounded outlet. If your server has a power switch, turn it ON.
6
FaxPress Server Setup
When the unit is powered on, the red and green LEDs flash through a power-on sequence for about 15 sec-
onds. The red LED remains illuminated after the sequence completes. This indicates that the FaxPress server
is functional, and ready for software installation.
4. Install the FaxPress 9.x Server Software (requires a Windows NT or Novelle Master File Server). The Fax-
Press unit and the FaxPress’ Master File Server will each require a static IP address. To start the installation
process, insert the FaxPress 9.x Installation CD-ROM in your workstation or server. The FaxPress server
software installation procedure will vary depending upon your operating system and server hardware.
5. Install the FaxPress Client for Administrators on a network workstation, using the same CD-ROM. The Fax-
Press Client for Administrators includes FaxPress, the Windows-based FaxPress administration and fax trans-
action utility. You’ll use FaxPress for configuring the FaxPress server, as well as creating and configuring
users.
6. Activate the FaxPress 9.x software with the Software Activation Key. For details, see FaxPress 9.x Product
Activation Key, below.
7. Connect the RJ-11 phone jacks to the ports on the FaxPress server.
8. Configure the FaxPress server’s Line Settings and Dialing Properties. To make these settings, open FaxPress
(Start>Programs>FaxPress>FaxPress), select a server (by name or serial number) in the FaxPress Neigh-
borhood hierarchy, and right-click on it to log in as Supervisor. With the server selected in the FaxPress
Neighborhood hierarchy, right-click again and select Properties. Then click the Line Settings and Dialing
Properties tabs.
9. Send and receive a test fax using one of the three generic, pre-created FaxPress accounts (Supervisor, Guest
and Unaddressed) to confirm the FaxPress is operational.
10. Install the FaxPress Client for Users on the user workstations.
11. While still logged in to the FaxPress server as Supervisor, create and configure new FaxPress users.
Optional Setup Procedures
After the FaxPress is up and running, you may decide to:
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Join the FaxPress to the network domain - this procedure enables Single Sign On for Windows, and
applies only to Microsoft Windows networks
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Install the FaxPress Archive
Install and enable one of the FaxPress Email Gateways - this procedure applies only to servers that
support the FaxPress Email Gateways
7
Getting Started Guide
FaxPress 9.x Product Activation Key
The FaxPress server's FaxPress 9.x software must be activated with a Product Activation Key. This Key is deter-
mined by your FaxPress unit's serial number.
Castelle provides three ways to access the Activation Key Request page and obtain your FaxPress unit's key
code:
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Use the dialog box that appears at the end of the FaxPress Server installation; click the Obtain Key from
Web button in this dialog box, and use the on-line form to obtain your key.
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Use the Activation Key Request page on the Castelle web site, at:
Use the FaxPress utility. This method will apply if you skip the Activation step after installation, or if
you try a 30-day evaluation of the server. Use the procedure below that applies to you.
If you skip Activation after installation, follow these steps:
1. Go to FaxPress's FaxPress Neighborhood, (Start>Programs> FaxPress>FaxPress), then click on the Fax-
Press 9.x server you have installed. Log in as supervisor, with no password. The Product Activation Key dia-
log box appears.
2. In the Product Activation Key dialog box, click the Obtain Key from Web button to go to Castelle's Activa-
tion Key Request page for your FaxPress unit's Activation Key code.
3. Follow the directions in the Request page to receive your unit’s Key code. Write this code down exactly as it
is given.
4. Close the Web Browser. In the Product Activation Key dialog box, select the Activate Product radio button,
then enter the 16-digit Activation Key code exactly as given in the Activation Key field. Include all hyphens,
and exclude spaces. The Activation Key code must be typed in to work correctly. Do not cut the Activa-
tion Key code from the Request page and paste it into the Activation Key field.
5. Click Enable.
If you have tried a 30-day evaluation, follow these steps:
1. Go to FaxPress' FaxPress Neighborhood, (Start>Programs> FaxPress>FaxPress), then click on the Fax-
Press 9.x server you have installed. Log in as Supervisor.
2. Expand the Administration (Supervisor) mailbox branch of the FaxPress Neighborhood tree for the FaxPress
9.x server you wish to activate.
3. Select the Product Activation Key item in the Administration Mailbox list.
4. Double-click the FaxPress 9.x item in the Product Name list on the right side of the FaxPress screen.
5. In the Product Activation Key dialog box, click the Obtain Key from Web button to go to Castelle's Activa-
tion Key Request page for your FaxPress unit's Activation Key code.
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FaxPress Server Setup
6. Follow the directions in the Request page to receive your unit’s Key code. Write this code down exactly as it
is given to you, or select the Key code and copy it (Ctrl-C).
7. Close the Web Browser. In the Product Activation Key dialog box, select the Activate Product radio button,
then enter or paste in (Ctrl-V) the 16-digit Activation Key code exactly as given in the Activation Key field.
Include all hyphens, and exclude spaces. If you paste the code into the Key field, make sure you delete the
space after the 16 required characters.
8. Click Enable.
9
Getting Started Guide
FaxPress 9.x Documentation
Electronic Documentation
Castelle provides electronic versions of the Getting Started Guide, the Administrator Guide, the Email Gateway
Guide, the User Guide, as well as additional FaxPress-related documentation:
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in the Documents folder on the Castelle FaxPress 9.x CD
in the Administration Tools folder, an optional component of the FaxPress Client for Administrators
installation.
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by pressing F1 in the FaxPress application (online help). Certain sections of the FaxPress application
are also context-sensitive.
on the Web. If your workstation has an Internet connection and the FaxPress client installed, you can
access this documentation right from your desktop by going to
Start>Programs>FaxPress>Documents on Web, or to
Ordering Printed Documentation
To order printed copies of FaxPress documentation, including the Administrator Guide, the Email Gateway
Guide, the User Guide, and the Getting Started Guide:
1. Use your Web browser to navigate to:
2. Select the document or documents you wish to purchase from the Castelle documentation list.
3. Click the ‘Add to Cart’ button for each selected document.
4. Click the ‘Proceed to Checkout’ button when you have made your selections.
5. Fill in the necessary forms to complete the purchase of the Castelle documentation.
10
Castelle Resources
Castelle Resources
Castelle Corporate Headquarters
855 Jarvis Drive Suite 100
Morgan Hill, CA 95037
Castelle North America
Main: (408) 852-8000
Toll Free: (800) 289-7555
Fax: (408) 852-8100
Email: [email protected]
Castelle International Sales
Main: (408) 852-8000
Technical Support
To qualify for technical support, your FaxPress must be registered with Castelle. For more information about
product registration, visit Castelle's Customer Services web page at:
Technical support is available by mail, fax, e-mail, or phone from 6am to 5PM Pacific Standard Time.
Phone: (408) 852-8080
Fax: (408) 852-8180
E-mail: [email protected]
Please be ready to provide the following information to the Castelle technical support representative who
answers your call:
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Company name, contact phone number, email address & fax number
The type and model number of your unit
The unit's 8-digit serial number, printed on the bottom of the unit
The version number of the FaxPress software you are using
The version number of the unit's firmware
The version number of the network software you are using
The network topology (e.g., Ethernet)
The name and version numbers of the email system and clients you are using
A clear description of the problem or its symptoms
11
Getting Started Guide
Web Site
The Castelle web site provides a point of departure for a variety of information.
Information regarding the following topics is available at http://www.castelle.com/products/FaxPress
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FaxPress Server Hardware and Software
Sending, Receiving and Managing Faxes
Castelle Internet Faxing (CIF)
Email Integration
Network Integration
Automatic Routing and PBX Integration
Network Faxing (See White Paper on this subject)
FaxPress Features and Functionality (See White Paper on this subject)
FaxPress Quick Facts and Specs (See FaxPress Brochure)
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FaxPress Support Agreement
FaxPress Support Agreement
Subject to Castelle's Terms and Conditions, upon Castelle's receipt of a completed Web-based Product Registra-
tion Form for the FaxPress Product ("Product"), Castelle will provide you ("Customer") with the following sup-
port services for the Product at no charge ("Standard Support"):
Standard Support includes the following:
Hardware Warranty
A defective Product will be repaired and returned to you at no cost, including labor, parts and one way shipping
within one year from original date of registration. Under the warranty terms, you must contact Castelle's Techni-
cal Support for a diagnosis before returning it for repair. A Pay Per Incidence (“PPI”) may apply. Technical Sup-
port can be reached by phone at (408) 852-8080. Average repair time is between 7 and 10 working days. You are
responsible for one-way shipping charge.
Software Support
Castelle offers, at no additional cost, new software releases within 60 days of the original equipment registration
date. You can download minor software updates from the Castelle Web site.
Technical Support
Technical support is offered free of charge for sixty (60) days from the original registration date, via telephone,
fax and email Monday to Friday, 6am to 5PM (PST), excluding Castelle holidays.
Castelle's Customer Services Web Site
Castelle's Customer Services Web site offers 24/7 and unlimited free access to useful product-specific technical
information. We encourage you to make use of this valuable and comprehensive resource first, before phoning
The following additional options are available for a fee for support of Castelle Products:
1. Extended Support Services
You must purchase an Extended Support Agreement in order to receive the benefits listed below. The dura-
tion of the Extended Support is twelve (12) months from the date of purchase of the agreement. Extended
Support is available to you at the time of original equipment purchase or anytime thereafter. Please contact
Castelle's Sales Department at 1-800-289-7555 or email us at [email protected] for a quote. The benefits
provided by Extended Support are:
Hardware Warrenty
A functionally equivalent replacement of the Product will be sent to you within one business day, free of
charge, after a Castelle technician has diagnosed that a replacement unit is needed. Castelle will make com-
mercially reasonable efforts to meet this goal. A purchase order or credit card is needed as collateral to cover
the cost of the Advance Swap. You are responsible for one-way shipping charge. This benefit does not apply
to obsolete Castelle products.
13
Getting Started Guide
Software Upgrades
You will receive free software upgrades proactively from Castelle within six (6) weeks of all new releases.
You can download minor software updates from the Castelle Web site.
Technical Support
Support is provided at no charge for the term of the Agreement via email or telephone, Monday to Friday,
6am to 5PM (PST), excluding Castelle holidays. Technical Support can be reached by phone at (408) 852-
8080 or by fax at (408) 852-8180 or by email at [email protected]. Castelle's Customer Services Web
site offers 24/7 unlimited free access to useful product-specific technical information. We encourage you to
make sure of this valuable and comprehensive resource first, before phoning for technical support.
2. Pay Per Incident Support and Services
Technical Support is also available on a per incident basis, if the Standard Support Period has expired and you
do not have Extended Support. Pay Per Incident service is delivered on an incident basis, which is a single
Castelle's Sales Department at 1-800-289-7555 for the current price of PPI. The service provided will be
charged to your VISA, MasterCard, or American Express card. Castelle will use reasonable commercial
efforts to provide support services in a professional manner but does not guarantee that every question or
problem will be resolved to your total satisfaction.
3. Out of Warranty Repair
If your Product is out of warranty and requires service, you can call Castelle's Sales Department at 1-800-
289-7555 or email us at [email protected] for a price quote to repair your defective unit. Castelle warrants
the repaired part and labor for a period of ninety (90) days.
4. Software Upgrade Support
We offer 30 days of no charge technical support to customers who purchase software upgrades.
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FaxPress Support Services Terms and Conditions
FaxPress Support Services Terms and Conditions
1. Definitions
“Current Release” means the most current release of the Software listed on Castelle's published price list.
“Error” means the failure of the Software to perform substantially in accordance with the Documentation.
"Documentation" means technical manuals and other documentation relating to the use of the Hardware and
Software, which are delivered with the Product.
"Hardware" means the fax server equipment provided as part of the Product.
"Previous Sequential Release" means the release of Software, which has been replaced by the Current
Release.
"Product" means Castelle's FaxPress product which is enclosed herewith and which has been purchased by
Customer.
"Software" means the Castelle FaxPress Network Software programs contained in the Product, including all
corrections, modifications, enhancements, Upgrades and Updates to such software, which may be pro-
vided to Customer by Castelle.
"Services" or "Support" means in general the services or support provided by Castelle to Customer pursuant
to and under the terms of this Agreement, whether Standard Support or Extended Support as the case
may be.
"Upgrades" means one (1) copy of all major revisions and corrections to the printed Documentation and/or
the Software that are made generally available by Castelle to its customers who are entitled to receive
Support Services.
"Updates" means one (1) copy of minor Software patches that are made generally available by Castelle to its
customers who are entitled to receive Support Services.
2. Customer Responsibilities
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You will provide Castelle reasonable access to all necessary information and personnel to answer
questions about any problems reported by Customer regarding the Product. You also agree to promptly
implement all Updates and Upgrades provided by Castelle.
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You will ensure that one Extended Support contract is associated only with one registered Product.
3. Exclusions
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Castelle has no obligation to provide any Support Services relating to problems arising out of: (i)
Customer's failure to implement all Upgrades and Updates provided to Customer; (ii) use of the
Software on a CPU other than the designated CPU for which such Software was designed and licensed
for use; (iii) neglect, misuse, or accidental damage of the Hardware and/or Software; (iv) modifications,
corrections, or workarounds performed by a person not authorized by Castelle; and (v) the use of the
Software and/or Hardware with computer hardware, software, supplies or materials not meeting
Castelle's specifications as provided in the Documentation.
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Castelle has no obligation to repair or replace any Hardware for any FaxPress product models that
Castelle has determined obsolete.
Castelle reserves the right to decline to support any Hardware or Software that has not been on
continuous support with Castelle or has been modified by Customer or a third party without Castelle's
15
Getting Started Guide
prior written consent. If Castelle decides to support such Hardware or Software, Customer will be
responsible for paying Castelle's then-current standard charges to restore such Hardware or Software to
a condition or version acceptable to Castelle prior to Castelle starting Support Services.
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Product Support Services do not include: (i) onsite services and expenses connected with the
installation, configuration, relocation, or reconfiguration of the Hardware and/or Software; (ii) the cost
of tools, accessories, media or other expendables required by Castelle to perform any Support Services;
or (iii) maintenance or support of operating system software. Castelle does not provide a Product on
loan.
4. Supported Versions of Software
Upon the release of new Software, Castelle will continue to support the two major releases prior to the new
release as follows:
(a) The release immediately prior to the new release will be supported indefinitely.
(b) The release prior to that will be supported for sixty (60) days following the official release of the new
release.
For example: When new release Version 3 is released and officially announced on March 1, Version 2 will be
supported indefinitely. Version 1 will be supported through April 30 of the same year.
5. Limited Warranty
CASTELLE WILL PERFORM THE SUPPORT SERVICES WITH REASONABLE EFFORTS AND
QUALIFIED PERSONNEL. IN CONNECTION WITH THE SUPPORT SERVICES RENDERED AND
THE COMPUTER SOFTWARE, HARDWARE AND DOCUMENTATION PROVIDED BY CASTELLE
IN THE COURSE OF PROVIDING SUCH SERVICES, CASTELLE MAKES NO OTHER WARRANTY,
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
6. Limited Liability/Disclaimer of Damages
CASTELLE SHALL NOT BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES,
LOSS OF PROFITS, INTERRUPTION OF BUSINESS, OR FOR ANY OTHER SPECIAL, CONSEQUEN-
TIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WAR-
RANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR UNDER AN OTHER THEORY
OF LIABILITY, EVEN IF CASTELLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM-
AGES. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU. IN NO EVENT WILL CASTELLE'S TOTAL LIABILITY UNDER THIS
AGREEMENT FOR ALL CLAIMS CUSTOMER OR ANY THIRD PARTY OF WHATEVER NATURE
EXCEED MONIES PAID BY CUSTOMER TO CASTELLE PURSUANT TO THIS AGREEMENT DUR-
ING THE PRIOR TWELVE MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO LIABILITY,
MINUS ALL CLAIMS PREVIOUSLY PAID HEREUNDER. THIS LIMITATION IS CUMULATIVE FOR
ALL CLAIMS HOWSOEVER ARISING. THE LIMITATIONS ABOVE SHALL APPLY EVEN IF THE
REMEDIES PROVIDED IN THIS AGREEMENT SHALL FAIL OF THEIR ESSENTIAL PURPOSE.
16
FaxPress Support Services Terms and Conditions
7. Force Majeure
Castelle shall not be liable for any loss, damage, or penalty resulting from delay due to causes beyond its con-
trol, including, without limitation, delays by it suppliers or acts of God.
8. No Assignment
Customer shall not assign, delegate, subcontract or transfer any portion of it rights, duties or obligations
under these terms and conditions and any attempt to do so will be void.
9. General
The provision of Support Services by Castelle to Customer will be governed for all purposes by the laws of
the State of California, USA without regard to conflict of laws principles. If any provision of these Terms and
Conditions is held by a court of competent jurisdiction to be unenforceable, the offending provision will be
deemed severed and the remaining provisions will remain in full force and effect. If any provision of these
Terms and Conditions is inconsistent with, or cannot be fully enforced under, the laws of your jurisdiction,
such provision will be construed as limited to the extent necessary to be consistent with and fully enforceable
under such laws. This Agreement is the final, complete and exclusive agreement between the parties relating
to the subject matter hereof, and supersedes all prior or contemporaneous understandings and agreements
relating to such subject matter, whether oral or written. The parties agree to the nonexclusive jurisdiction of
the State and Federal Courts in the State of California, U.S.A. for all purposes under this Agreement.
17
Getting Started Guide
License Agreement
Notice to User
This is a legal agreement between you, the end-user, and Castelle ("Agreement"). BY OPENING THIS SEALED
PACKAGE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO
NOT AGREE TO THE TERMS OF THIS AGREEMENT, PROMPTLY RETURN THE UNOPENED PACK-
AGE AND ACCOMPANYING ITEMS. (Including written materials, CD-ROM disk and binders or other con-
tainers) TO THE PLACE YOU OBTAINED THEM FOR A REFUND.
CASTELLE FAXPRESS Network Fax Server Software LICENSE.
1. GRANT OF LICENSE. Castelle grants to you ("Licensee") the right to use one (1) copy of the enclosed Cas-
telle software program (the "SOFTWARE") for one (1) FaxPressTM ("Product") in either a Windows, Novell
NetWare, Citrix or Linux network environment.
2. COPYRIGHT AND OTHER INTELLECTUAL PROPERTY RIGHTS. The SOFTWARE is owned by
Castelle or its suppliers and is protected by United States copyright laws and international treaty provisions, and
other laws and regulations respecting intellectual property. Therefore, you must treat the SOFTWARE like any
other copyrighted or proprietary material (e.g. a book or musical recording) except that you may either (a) make
one copy of the SOFTWARE solely for backup or archival purposes, or (b) transfer the SOFTWARE to a single
hard disk provided you keep the original solely for backup or archival purposes, or (c) copy the licensed SOFT-
WARE for licensee's internal distribution, installation and use. You may not copy the written materials accompa-
nying the SOFTWARE.
3. OTHER RESTRICTIONS. You may not rent or lease the SOFTWARE, but you may transfer the SOFT-
WARE on a permanent basis provided you retain no copies and the recipient agrees to the terms of this Agree-
ment. You may not reverse engineer, de-compile or disassemble the SOFTWARE. The export and re-export of
the SOFTWARE is controlled by the United States Export Administration Regulations and such SOFTWARE
may not be exported or re-exported to any country to which the United States embargoes goods. In addition, the
SOFTWARE may not be distributed to persons on the Table of Denial Orders, the Entity List, or the List of Spe-
cially Designated Nationals.
4. MULTIPLE MEDIA SOFTWARE. The SOFTWARE package contains a CD-ROM disk, which you may
use only as stated in this Agreement.
LIMITED WARRANTY.
Castelle warrants that it has the right to license you to use the SOFTWARE. Castelle warrants that the media on
which the SOFTWARE is furnished will be free of defects in materials and workmanship under normal use for a
period of two (2) years from the date of receipt. Some states do not allow limitations on duration of an implied
warrant, so the limitations may not apply to you.
18
License Agreement
CUSTOMER REMEDIES.
Castelle and its suppliers' entire liability and your exclusive remedy shall be, at Castelle's option, either (a) repair
or (b) replacement of the SOFTWARE if defective. This LIMITED Warranty is void if failure of the SOFT-
WARE has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted
for the remainder of the original warranty period or thirty (30) days, whichever is longer.
NO OTHER WARRANTIES
CASTELLE DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND
FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE AND THE ACCOMPA-
NYING MATERIALS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
HAVE OTHERS, WHICH VARY FROM STATE TO STATE. Some states or jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
LIMITATION OF LIABILITY.
IN NO EVENT SHALL CASTELLE OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSO-
EVER (INCLUDING, WITHOUT LIMITATION, SPECIAL, INDIRECT, CONSEQUENTIAL, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OR DISCLOSURE OF LIC-
ENSEE DATA OR BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS), WHETHER ARISING
OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR THE PRODUCT, EVEN IF CASTELLE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS ABOVE SHALL
APPLY EVEN IF THE REMEDIES PROVIDED IN THIS AGREEMENT SHALL FAIL OF THEIR ESSEN-
TIAL PURPOSE. Some states do not allow the exclusion or limitation of liability for consequential or incidental
damages; the above limitation may not apply to you.
GENERAL.
The SOFTWARE and Documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclo-
sure by the Government is subject to restrictions set forth in subparagraph (c) (1) (ii) of the Rights in Technical
Data and Computer SOFTWARE clause of DFARS 252.227-7013 or subparagraphs (c) (1) and (2) of the Com-
mercial computer software-Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Castelle, 855
Jarvis Dr., Suite 100, Morgan Hill, CA 95037.
ENTIRE AGREEMENT.
This is the entire agreement between the parties and supercedes all other oral or written agreements, representa-
tions or understandings. This Agreement is governed by the laws of the state of California without regard to its
conflict of laws principles. The United Nations Convention on the International Sale of Goods is expressly dis-
claimed. The parties agree to the nonexclusive jurisdiction of the State and Federal Courts in the State of Califor-
nia, U.S.A. for al purposes under this Agreement. Should you have any questions concerning this Agreement, or
if you desire to contact Castelle for any reason, please write or email to: Castelle Customer Service, 855 Jarvis
Drive, Suite 100, Morgan Hill, CA 95037, or to [email protected].
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Getting Started Guide
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License Agreement
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