Castelle Ventilation Hood 61 1260 001A User Manual

FaxPress Premier  
Getting Started  
P/N: 61-1260-001A  
 
Getting Started  
Getting Started_____________________________________ 2  
Package Contents ________________________________ 2  
About the FaxPress Premier 3.0 CD-ROM _____________ 3  
Documentation __________________________________ 3  
Castelle Resources _________________________________ 4  
Technical Support ________________________________ 4  
Web Site _______________________________________ 5  
About the Premier Server Setup_______________________ 6  
Required Setup Procedures ________________________ 6  
Activating the Premier Software _____________________ 7  
Optional Setup Procedures _________________________ 9  
Rack Mount or Desk Top Stationing _________________ 10  
Network Security ________________________________ 10  
Backward Compatibility with FaxPress Servers ________ 11  
Setting Up the FaxPress Premier Analog ______________ 12  
Premier Analog Requirements _____________________ 12  
Connecting the Premier Analog to your Network _______ 12  
Setting Up the FaxPress Premier Digital _______________ 14  
Premier Digital Requirements ______________________ 14  
Configuring the Premier’s Board Settings for your T-1 ___ 16  
Connecting the Premier Digital to your Network ________ 20  
Powering on the FaxPress Premier Server _____________ 21  
Powering on in a DHCP Environment ________________ 21  
Powering on in a Static IP Environment ______________ 21  
Changing the Premier Server’s IP Address_____________ 22  
Changing the IP Address Using the LCD Window ______ 22  
Using Remote Desktop _____________________________ 24  
Using Remote Desktop ___________________________ 24  
Changing the Premier Serial Number to a Name ________ 25  
Installing Applications______________________________ 26  
 
Getting Started  
Getting Started  
Congratulations on your new FaxPress Premier. This guide is provided  
as a printed, introductory supplement to the electronic FaxPress Premier  
Administrator’s Guide, and contains everything you need to know about  
getting the Premier up and running on your network.  
The information here is excerpted from chapters 1 and 2 of the FaxPress  
Premier Administrator’s Guide. Use this guide to get started, then refer  
as needed to the electronic Administrator’s Guide.  
Both the FaxPress Premier Administrator’s Guide and FaxPress  
Premier Users’ Guide are stored in the Documents folder on the  
FaxPress Premier 3.0 CD-ROM.  
Package Contents  
Keep the FaxPress Premier’s box and shipping material. Specially  
designed to protect the FaxPress Premier server during transport, the  
Premier’s packaging should be kept for future shipping purposes.  
Make sure your FaxPress Premier Analog or FaxPress Premier Digital  
server shipment contains:  
A FaxPress Premier Analog or FaxPress Premier Digital network  
fax server  
A Castelle FaxPress Premier 3.0 CD-ROM  
A power cable  
For FaxPress Premier Analog, the appropriate number of split  
cables are included for connecting the supported number of lines to  
the analog phone system.  
Note: The FaxPress Premier Digital requires an RJ 45 cable which  
should be provided by your T-1 carrier.  
2
 
   
Getting Started  
About the FaxPress Premier 3.0 CD-ROM  
The FaxPress Premier 3.0 CD-ROM provides:  
FaxPress Premier 3.0 Client for Administrators.  
FaxPressPremier 3.0 Client for Users.  
Email Gateways  
Electronic versions of the FaxPress Premier Administrator’s Guide  
and FaxPress Premier Users’ Guide, and other documentation.  
Documentation  
Castelle provides electronic copies of the FaxPress Premier  
Administrator’s Guide and FaxPress Premier Users’ Guide in the  
Documents folder on the FaxPress Premier 3.0 CD-ROM.  
The FaxPress Premier Email Gateways Guide is available on the Castelle  
with other Premier-related documentation, including the Web Services  
Software Developer’s Kit.  
3
 
   
Getting Started  
Castelle Resources  
Castelle Corporate Headquarters  
855 Jarvis Drive  
Morgan Hill, CA 95037  
Castelle North America  
Toll Free: +1(800) 289-7555  
Fax: +1(408) 852-8100  
Castelle International Sales  
Phone: +1 (408) 852-Premier  
Technical Support  
To qualify for tech support, your FaxPress Premier must be registered  
with Castelle. Visit Castelle's Customer Services web page at:  
for more information about product registration.  
Technical support is available by mail, fax, e-mail, or phone from 6am to  
5PM Pacific Standard Time.  
Phone: +1(408) 852-8080  
Fax: +1(408) 852-8180  
For efficient resolution, please be ready to provide the following  
information to the Castelle technical support representative who answers  
your call:  
Company name, phone number, pager/cell phone number, email  
address & fax number  
The type and model number of your unit  
The unit's 8-digit serial number, printed on a label on the bottom of  
the unit.  
The version number of the FaxPress software you are using.  
4
 
   
Castelle Resources  
The version number of the unit's firmware.  
The version number of the network software you are using (e.g.,  
NetWare 3.12.)  
The network topology (e.g., Ethernet).  
The name and version numbers of the email system and clients you  
are using.  
A description of the problem or its symptoms.  
Web Site  
departure for a variety of information.  
Information regarding the following topics is available at  
FaxPress Server Hardware and Software  
Sending, Receiving and Managing Faxes  
Castelle Internet Faxing (CIF)  
Email Integration  
Network Integration  
Automatic Routing and PBX Integration  
FaxPress Premier White Paper  
FaxPress Premier Brochure  
5
 
 
Getting Started  
About the Premier Server Setup  
Each section in this chapter provides important information regarding the  
FaxPress Premier Analog or FaxPress Premier Digital setup.  
Setting up the FaxPress Premier server for basic operation involves the  
following required steps:  
1. Connecting the FaxPress Premier to your network and phone sys-  
tem. (See Connecting the Premier Analog to your Network on  
page 12 of this guide or Connecting the Premier Digital to  
your Network on page 20 of this guide.)  
Note: When connecting the FaxPress Premier Server through a PBX,  
it is required that a trained PBX technician be on site.  
2. Powering on the FaxPress Premier. (See Powering on the Fax-  
Press Premier Server on page 21 of this guide.)  
3. Joining the Premier to the network domain. Joining the Premier to  
the network domain is required for users to be imported from  
Active Directory using the Premier’s Active Directory Synchro-  
nizer service.  
4. Taking necessary antivirus and security measures. (See Network  
Security on page 10 of this guide.)  
5. Installing any applications the Premier will require. If you plan to  
activate one of the Premier’s Email Gateways, or use the Pre-  
mier’s Drop Directory for production faxing, install any applica-  
tions, such as the Microsoft Office suite, used frequently by your  
users. See Installing Applications on page 26 of this guide for  
details.  
6. Installing the FaxPress Premier Client for Administrators on a net-  
work workstation. The FaxPress Premier Client for Administra-  
tors provides Faxmain, the Windows-based Premier  
6
 
   
About the Premier Server Setup  
administration and fax transaction utility. (See Installing the  
Administrator Client in the Administrator’s Guide.)  
7. Activating the FaxPress Premier 3.0 software with the Activation  
Key. (See Activating the Premier Software on page -7 in this  
manual.)  
8. Configuring the Premier server’s Line Settings, Dialing Proper-  
ties, Email settings, and PBX/DID settings (Analog) or DNIS set-  
tings (Digital) using Faxmain. (See Configuring the FaxPress  
Premier in the Administrator’s Guide.)  
9. Sending and receiving a test fax using one of the three generic,  
pre-created FaxPress Premier accounts (Supervisor, Guest and  
Unaddressed) to confirm the Premier is operational. (See Send-  
ing a Test Fax in the Administrator’s Guide.)  
10. Installing the FaxPress Premier Client for Users on the user work-  
stations. (See Installing the Premier User’s Clienht in the  
Administrator’s Guide.)  
11. Creating and configuring new FaxPress Premier users. (See Cre-  
ating and Configuring Premier User Accounts and Importing  
and Mapping Users in the Administrator’s Guide.)  
12. (Highly Recommended) Activating the FaxPress Premier Backup  
service guarantees user files and data are protected should any  
unexpected system damage or failure occur. (See the Premier  
Backup and Restore chapter in the Administrator’s Guide.) Cas-  
telle cannot take responsibility for any data lost should system  
problems occur.  
Activating the Premier Software  
The FaxPress Premier 3.0 software must be activated with a Software  
Activation Key, determined by your FaxPress Premier unit's serial  
number, to enable the Premier client software and associated FaxPress  
Premier Email Gateways to function.  
To use the Faxmain utility to access Castelle's Activation Key request  
page and obtain your Software Activation Key, follow these steps:  
7
 
 
Getting Started  
1. With Supervisor privilege, open the Faxmain window, (Start>Pro-  
grams>FaxPress>Faxmain), then expand your Administration  
Mailbox and click the Software Activation Key object. See the  
illustration following the next step.  
2. Right-click on FaxPress Premier in the product list on the right  
side of the window, and select License.  
8
 
About the Premier Server Setup  
3. In the Software Activation Key dialog box that opens, click the  
Obtain Key from Web button to go to Castelle’s Activation Key  
Request page for your FaxPress unit’s Activation Key code.  
4. Next, click the License FaxPress Premier button if it is not  
already selected in the License dialog box, and enter the 16-digit  
Activation Key code in the License Key field, exactly as given.  
Include all hyphens, exclude spaces, then click the Enable but-  
ton. If the Enable 30 days evaluation radio button is not grayed  
out, you can also click this option.  
Note: The Software Activation Key may also be obtained at any time  
by going directly to the Activation Key Request page on the  
Castelle web site, at http://www.castelle.com/cgi-  
bin/fpp3keycode.pl. The 16-digit Software Activation Keycode  
will then need to be entered as specified above.  
Optional Setup Procedures  
After the FaxPress Premier is up and running, you may decide to  
implement the following optional features:  
The FaxPress Premier Archive. (See the Archiving Faxes chapter  
in the Administrator’s Guide.)  
The FaxPress Premier Email Gateway. (See the Email Integration  
chapter in the Administrator’s Guide.)  
9
 
 
Getting Started  
Rack Mount or Desk Top Stationing  
The FaxPress Premier Analog and FaxPress Premier Digital servers can  
either be mounted on a rack or stationed on a desk top.  
Rack Mounting  
FaxPress Premier products are rack-mountable by attaching the two  
provided mounting brackets. To mount a FaxPress Premier unit on a 19”  
rack, the user needs to use four specific screws provided by the rack  
vendor. These special screws are not provided by Castelle.  
Desk Top Stationing  
By attaching the four provided rubber feet to the bottom of the chassis,  
the FaxPress Premier unit can be stationed as a desk top server. For a  
FaxPress Premier unit stationed on a desk top, the two rack mounting  
brackets on both sides of the chassis may be removed.  
Network Security  
FaxPress Premier require anti-virus protection and security measures  
similar to your other network workstations. Castelle strongly  
recommends that all data files be scanned for possible viruses before  
being sent to FaxPress Premier for fax transmission.  
Likewise, incoming faxes received by FaxPress Premier and forwarded  
to your mail server or client workstations must be scanned for possible  
virus infection.  
IMPORTANT! We do not recommend, however, that you install anti-  
virus software on the FaxPress Premier server with full file scan  
enabled. This will degrade the performance of the Premier’s fax  
server function which should be a dedicated server function for  
FaxPress Premier only.  
Also, please contact Castelle technical support first before installing any  
security updates.  
10  
 
   
About the Premier Server Setup  
Backward Compatibility with FaxPress  
Servers  
FaxPress Premier servers and FaxPress™ fax servers can work together  
on the same network. The FaxPress Premier 3.0 client software can be  
used to access both server platforms. Advanced Premier 3.0 client  
features designed specifically for the FaxPress Premier platform are  
automatically enabled for use with the Premier and automatically  
disabled for use with the FaxPress server line. However, earlier FaxPress  
servers cannot access the FaxPress Premier server.  
11  
 
 
Getting Started  
Setting Up the FaxPress Premier Analog  
IMPORTANT! Before beginning the steps described in this section,  
make sure you’ve carefully reviewed the Required Setup Procedures  
on page -6.  
Premier Analog Requirements  
The FaxPress Premier Analog requires:  
that each fax channel be connected to a dedicated phone line. The  
Premier Analog may have 8, 12, or 16 fax channels.  
Note: When connecting the FaxPress Premier Server through a PBX,  
it is required that a trained PBX technician be on site.  
that you know the input string of DTMF digits from the PBX to the  
FaxPress Premier Analog fax lines, if the Premier is connected  
behind a PBX and automatic inbound routing will be used. A mask  
will need to be configured for FaxPress Premier Analog to  
recognize the input string. See Automatic Routing in the  
Administrator’s Guide for detailed information on integrating the  
Premier with your PBX system.  
a third party device like the Exacom DID Interface Module if  
you’re using a DID trunk without a PBX system. See Automatic  
Routing in the Administrator’s Guide for detailed DID  
information.  
Connecting the Premier Analog to your  
Network  
To connect the Premier server to your network, follow these steps:  
1. Connect the network cable to the Premier server’s Ethernet port.  
2. Connect the fax lines to the FaxPress Premier’s fax modem ports.  
(See the next section, Attaching the Premier Analog to your Fax  
Lines.)  
12  
 
     
Setting Up the FaxPress Premier Analog  
3. By default, the FaxPress Premier is DHCP-enabled. Powered on  
in a DHCP (Dynamic Host Configuration Protocol) environment,  
the Premier will automatically be assigned an IP address from  
to the network domain. The Premier’s IP address will be dis-  
played on the FaxPress Premier’s front panel LCD window.  
4. Plug the power cable into the FaxPress Premier server.  
5. Plug the power cable into a power source.  
6. Power on the FaxPress Premier. (See Powering on the FaxPress  
Premier Server on page 21 of this guide.)  
Attaching the Premier Analog to your Fax Lines  
Each Premier Analog fax modem board provides four fax line interfaces.  
Every two lines share one RJ-14 connector on the fax modem board.  
Each RJ 14 uses one of the provided external "Y" cables with a RJ-11  
plug at each of the two split ends to connect to two phone lines.  
FaxPress Premier Analog comes with the split cables to be used to attach  
FaxPress Premier Analog to the analog fax line. Each split cable can  
connect to two RJ-11 ports.  
If FaxPress Premier Analog is connected behind a PBX and automatic  
inbound fax routing will be implemented, you’ll need to know the input  
string of DTMF digits from the PBX to the FaxPress Premier Analog fax  
line. A mask will need to be configured for FaxPress Premier Analog to  
recognize the input string. See Automatic Routing in the  
Administrator’s Guide for information.  
13  
 
 
Getting Started  
Setting Up the FaxPress Premier Digital  
IMPORTANT! Before beginning the steps described in this section,  
make sure you’ve carefully reviewed the Required Setup Procedures  
on page 6 of this guide.  
The FaxPress Premier Digital can suppport either T-1 CAS E&M or T-1  
ISDN (PRI-ISDN.) The FaxPress Premier Digital’s default settings  
support T-1 with Signaling Protocol CAS E&M, Line Coding B8ZS, and  
Framing ESF. The Premier’s default settings must be modified to  
support other T-1 configurations. After reviewing the requirements  
below, see Configuring the Premier’s Board Settings for your T-1 on  
page 16 of this guide for details.  
Premier Digital Requirements  
The FaxPress Premier Digital requires:  
A CSU, CSU/DSU, or PBX  
Note: When connecting the FaxPress Premier Server through a PBX,  
it is required that a trained PBX technician be on site.  
That you know your T-1 line type and configuration parameters in  
case the Premier’s default settings require modifying.  
DNIS string information passed by your T-1 line  
PBX programming, if necessary.  
An eight-conductor RJ-45 data cable provided by your T1 carrier.  
Details regarding each of these requirements are provided in the  
following sections.  
CSU Requirements  
An FCC part 68 appropriately certified Channel Service Unit (CSU) or  
Channel Service Unit/Data Service Unit (CSU/DSU) or PBX must be in  
place before attaching FaxPress Premier Digital to the public T-1 line.  
14  
 
   
Setting Up the FaxPress Premier Digital  
The FaxPress Premier Digital cannot be connected directly to the public  
telephone T1 network.  
A CSU is highly recommended. CSUs provide line conditioning,  
loopback and diagnostic capabilities. The signals present on a T-1 are  
susceptible to distortion as loop length increases and various types of  
interferences are encountered. The CSU reinforces these signals, keeps  
track of errors, and provides test modes to help resolve line issues.  
Many CSUs also provide an especially useful "keep alive" feature which  
will keep the T-1 link up even if your network interface device goes  
down. Your T-1 line’s activation is detemined by customer premises  
equipment. That is, your carrier will turn off your T-1 if the central office  
detects the network interface inactivity on your end. Having a CSU in  
place helps to avoid calls to your carrier to ask them to re-enable a T-1  
shutdown when equipment inactivity on your end is detected.  
DNIS String Information Requirements  
To use the Premier’s automatic inbound fax routing feature, DNIS string  
information from your T-1 line is required. This includes number of  
DNIS digits, total length of the string including ANI digits (if any), and  
other characters. Contact your T-1 provider for DNIS string information.  
You can also use the Premier’s dtmf.log file diagnostic tool to determine  
your DNIS string information. See Automatic Routing and  
Determining the Number of Mailbox ID Digits in the Administrator’s  
Guide for more information.  
PBX Requirements  
The FaxPress Premier Digital can be integrated with variety of digital  
PBX systems. The Premier Digital must receive the DNIS digits exactly  
as they are sent from the T1 line, with no digits added or removed by the  
PBX system. Your PBX may already be configured to pass only the T-1  
line digits, but if not, you’ll need to program it to pass the T1 line’s DNIS  
digits through to the Premier without changing them. Once the Premier  
is up and running, see Automatic Routing in the Administrator’s Guide  
for more information.  
15  
 
Getting Started  
T-1 Line Type and Configuration Parameters  
T-1 lines in US domestic areas are almost without exception one of two  
types: T-1 CAS E&M and T-1 ISDN (PRI-ISDN). The T-1 CAS E&M  
has 24 fax channels; the T-1 ISDN has 23 fax channels.  
T-1 line types, protocols, coding and framing can vary. Before continuing  
with the FaxPress Premier Digital setup, please determine:  
whether the Signaling Protocol is T-1 CAS E&M or T-1 ISDN  
(4ESS or 5ESS or DMS or NI2.)  
whether the Line Coding is B8ZS or AMI  
whether the Framing is ESF or D4 (most T-1 ISDN requires ESF)  
what the T-1 line’s DNIS string configuration is – that is, how many  
digits the T-1 line passes to the Premier, and where in this  
what the fax number range (i.e. 555-0001 to 555-1000) will be.  
See the next section, Configuring the Premier’s Board Settings for  
your T-1 on page 16 of this guide to determine if you need to modify  
the Premier’s default settings.  
Configuring the Premier’s Board Settings for  
your T-1  
The FaxPress Premier Digital’s default setting is T-1 with Signaling  
Protocol CAS E&M, Line Coding B8ZS, and Framing ESF. If your T-1  
line configuration matches the Premier’s default configuration, you  
won’t need to change the Premier’s digital board configuration  
If your T-1 line configuration is different from the Premier’s default  
configuration, however – that is, if your T-1 Signaling Protocol is ISDN  
rather than CAS E&M, or if your Line Coding is AMI rather than B8ZS,  
for example – you’ll need to modify the FaxPress Premier’s digital board  
configuration.  
Note: Implement the following changes very carefully. Incorrect  
parameter value changes may compromise fax board function.  
16  
 
 
Setting Up the FaxPress Premier Digital  
To change the Premier’s default digital board configuration to match  
your T-1 line’s configuration, follow these steps:  
1. Attach a mouse, keyboard, and monitor to the FaxPress Premier  
Digital. Although Remote Desktop can be used for configuring  
other aspects of the Premier system, it can’t be used for this.  
2. Power on the Premier Digital.  
3. Log into the Premier system as Administrator. The default pass-  
word is castelle. Make sure castelle is all lower case.  
4. Open the Services directory. (Start>Settings>Control  
Panel>Administrative Tools>Services.)  
5. Stop all Castelle services.  
6. Stop the GammaLink System service.  
7. Stop the Dialogic System Service.  
8. Use Windows Explorer to browse to the C:\Program Files\Dia-  
logic\Data directory.  
9. Find the group of three .config, .pcd, and .fcd files that corre-  
spond to your T-1 line. Start by looking in the gdk_T1 T-1 list. If  
your T-1 is ISDN, find the group files related to T-1 ISDN, and  
then find the three .config, .pcd, and .fcd files that specifically  
match your T-1 ISDN’s configuration.  
10. Select the group of group of three .config, .pcd, and .fcd files  
that apply to your T-1 line and make backup copies of them.  
11. Use Notepad to open the .config file, modify it with your T-1’s  
specific Line Coding and Framing parameters, and save it.  
12. From a command prompt, change directory to C:\Program  
Files\Dialogic\Bin, and type:  
fcdgen c:\program files\dialogic\data\modified_  
config_filename.config  
where modified_config_filename.config is the one you just modi-  
fied in step 11.  
13. Press Enter to generate a new .fcd file, filename.fcd.  
17  
 
   
Getting Started  
14. Next, launch Program Folders\Intel\Dialogic System Soft-  
ware\Configuration Manager- DCM.  
15. Right-click on Configured Devices on computer_name and  
select Restore Device Defaults.  
16. The Intel Dialogic Configuration Manager will re-scan the board  
and let you select the newly generated .pcd file from a list.  
17. Select the newly generated .pcd file and click OK to reload the  
new .pcd file.  
18. Next, in the Intel Dialogic Configuration Manager, select the  
GDK_T1 0 board and click the green Start Service button from  
the menu bar. This starts the Dialogic System Service you stopped  
in step step 7.  
19. Launch Program Folders\Intel/Dialogic System Software\Con-  
figure GDK.  
20. In the Dialogic GDK Configurator window, click the Control  
Panel Applet button.  
21. In the Dialogic GammaLink Fax Configuration window, click  
the Auto Detect button.  
22. Click OK to the warning message.  
23. Verify the number of fax channels list match the number of fax  
channels of your FaxPress Premier.  
24. Click OK to exit Auto detect.  
25. Back in the Dialogic GDK Configurator window, click the Import  
Predefined Config... button.  
18  
 
Setting Up the FaxPress Premier Digital  
26. Select the .prf file that specifically matches your T-1 line, then  
click Open.  
.
19  
 
Getting Started  
27. Select how many T-1 trunks you’re using (the default is 1 for one  
T-1 line) and click OK.  
28. Click OK to exit the Dialogic GDK Configurator.  
29. Start the GammaLink System Service, start Castelle services.  
Note: Very infrequently, the T-1 line will not synchronize properly  
between the Premier and the central office. This will cause  
issues with sending and receiving multiple page faxes. In this  
case, the Premier fax board can be configured to synchronize  
with the connected T-1 line. See Synchronizing the Premier  
Fax Board with the T-1 in the Troubleshooting section of the  
Administrator’s Guide.  
Connecting the Premier Digital to your  
Network  
The FaxPress Premier Digital requires an eight-conductor RJ-45 data  
cable. Use the RJ-45 cable provided by your T1 carrier.  
To connect the Premier Digital to your network and T-1 line, follow these  
steps:  
1. Connect the network cable to the Premier server’s Ethernet port.  
2. Connect the T-1 or PBX line to the FaxPress Premier Digital’s fax  
data port.  
3. Plug the power cable into the FaxPress Premier server.  
4. Plug the power cable into a power source.  
5. To power on the Premier, see the next section, Powering on the  
FaxPress Premier Server.  
20  
 
 
Powering on the FaxPress Premier Server  
Powering on the FaxPress Premier  
Server  
Once you’ve connected the FaxPress Premier to your network and  
plugged the power cable into the power source, power on the Premier by  
on the back of the unit provides power to the motherboard only, but must  
also be on in the on position for the FaxPress Premier to boot up.  
Once powered on, the FaxPress Premier’s serial number will be  
displayed on the FaxPress Premier’s front panel LCD window. The  
FaxPress Premier’s serial number is the factory default FaxPress Premier  
name. To change the FaxPress Premier serial number to a name, see  
Changing the Premier Serial Number to a Name on page 25 of this  
guide.  
Powering on in a DHCP Environment  
By default, the FaxPress Premier is DHCP-enabled. Powered on in a  
DHCP environment, the Premier will automatically be assigned an IP  
address from your network’s DHCP server, but will need to be manually  
joined to the network domain. The Premier’s IP address will be displayed  
on the FaxPress Premier’s front panel LCD window.  
To change the Premier’s server-assigned IP address, see Changing the  
Premier Server’s IP Address on page 22 of this guide.  
Powering on in a Static IP Environment  
If the FaxPress Premier server is operating in a non-DHCP (static IP)  
environment, it will automatically assign itself a randomly generated  
static IP address. You’ll probably need to change the Premier’s self-  
assigned IP address, displayed on the front panel LCD window, to a static  
IP address in the range on your network.  
To change the Premier’s self-assigned static IP address, see Changing  
the Premier Server’s IP Address on page 22 of this guide.  
21  
 
     
Getting Started  
Changing the Premier Server’s IP  
Address  
The FaxPress Premier’s IP address can be set or changed five ways:  
from the front panel’s LCD window. See the next section,  
Changing the IP Address Using the LCD Window for details.  
by attaching a monitor, mouse, and keyboard directly to the  
Premier, logging in as administrator with password castelle all  
lower case, and then setting the IP address the same way you’d  
and Dialup Connections>Local Area Connection  
Properties>Internet Protocol (TCP/IP) Properties.)  
through the Premier Web Interface. See Using the Premier Web  
Interface in the Administrator’s Guide for more information.  
from another network workstation, using Remote Desktop. See  
Using Remote Desktop on page 24 of this guide and Changing  
the Premier’s IP Address Using Remote Desktop on page 24 of  
this guide.  
through Faxmain, the Premier client’s Windows-based  
administration fax transaction and administration utility. The  
FaxPress client software must be installed. See System &  
Diagnostics in the Administrator’s Guide for details.  
Changing the IP Address Using the LCD  
Window  
To enter a new IP address using the Premier’s front panel LCD window,  
follow these steps:  
1. Confirm the LCD window currently displays the Premier  
name and IP address.  
2. Press the Escape button to move from the FaxPress name and  
IP address display to a window displaying the Premier’s IP  
address only.  
22  
 
   
Changing the Premier Server’s IP Address  
3. With the FaxPress Premier’s IP address displayed, press the  
up arrow button to scroll through the available digits. A dot  
will also be displayed.  
4. Select the first digit.  
5. Once you’ve selected the first digit, press Enter to move the  
cursor to the next digit. Repeat.  
Note: If the Escape button is mistakenly pressed while the new IP  
address is being entered, press Escape again to return to the  
initial FaxPress Premier name and IP address display.  
6. Enter the the dots between the subnets the same way you  
entered the numbers.  
7. After specifying the last digit, press Enter, then press Enter  
again.  
8. The Accept? screen requires you to either press Escape to  
return to the original IP address, or Enter to confirm the new  
IP address.  
23  
 
Getting Started  
Using Remote Desktop  
Microsoft’s Remote Desktop feature, enabled by default on the FaxPress  
Premier, allows you to access the Premier’s Embedded Windows  
operating system from any other network workstation with Remote  
Desktop installed. The Remote Desktop feature is installed by default on  
Windows XP machines, and is optional on other Windows operating  
systems. See your Microsoft documentation for information on using  
Remote Desktop.  
The FaxPress Premier allows two remote desktop sessions at a time.  
Only two administration sessions can be active at the same time.  
To set the Premier IP address using Remote Desktop, follow these steps:  
1. From any network workstation with Remote Desktop enabled, go  
to Start>All Programs>Accessories>Communications>  
Remote Desktop Connection.  
2. In the Remote Desktop Connection Screen, in the Computer  
field, enter the FaxPress Premier’s current IP address.  
3. Click Connect.  
4. Enter Administrator in the Windows screen’s User Name field,  
and castelle in the Password field. Make sure castelle is all  
lower case.  
The monitor, now functioning as a remote terminal for the Premier’s  
system, will display the Premier’s system rather than the local system  
attached directly to the monitor.  
Changing the Premier’s IP Address Using  
Remote Desktop  
To change the Premier’s IP address using Remote Desktop, first use  
Remote Desktop as described above to connect to the Premier’s  
Windows system, then go to Start>Settings>Control  
Panel>Administrative Tools>Network and Dialup  
Connections>Local Area Connection Properties>Internet Protocol  
(TCP/IP) Properties.  
24  
 
   
Changing the Premier Serial Number to a Name  
Changing the Premier Serial Number to a  
Name  
The default FaxPress Premier name is the serial number displayed in the  
LCD window on the front of the unit. You may decide to give the  
FaxPress Premier a name rather than using the default serial number to  
more easily identify the FaxPress Premier on the network.  
The Premier’s name can easily be changed in the Server Properties’  
Server Settings tab. Changing the FaxPress Premier serial number to a  
name is described in Basic Configuration and Server Settings in the  
Administrator’s Guide.  
25  
 
 
Getting Started  
Installing Applications  
Castelle recommends keeping the Premier a dedicated network fax  
server, and only installing applications required to support the Premier’s  
fax transactions. The Premier only requires you to install additional  
applications if the Premier Email Gateway (email integration), Web  
Interface (for fax transactions), or Drop Directory (production faxing)  
services will be used.  
If you will be running the Premier’s Email Gateway or Drop Directory  
services, install any applications, such as the Microsoft Office suite, used  
frequently by your users. When faxes are sent and received through the  
Email Gateway or Drop Directory, the Premier server uses the installed  
native applications to support file conversion to and from faxable format.  
Applications can be installed by:  
attaching a monitor, mouse, and keyboard directly to the Premier,  
logging in as administrator with password castelle all lower case,  
and installing the required applications.  
using Remote Desktop. See Using Remote Desktop on page 24 of  
this guide.  
After installing any application, open it and click any checkbox or button  
that the application displays for first-time use. Close the application and  
open it a second time to make sure that no further manual action is  
required. This will assure that when the FaxPress Premier later opens the  
application to carry out file conversions, there will be no interruption of  
the process for a manual action.  
26  
 
 
Installing Applications  
27  
 
P/N 61-1260-001 Rev. A  
 
 

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